Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and bags
If you are setting off with children in tow, it helps to sort the practical details well before the hire begins. Start by fixing your travel dates and noting how many youngsters will be on board, since a people carrier or an estate may suit a larger family. Write down the bags you expect to bring, including prams, pushchairs and car seats, and measure each item's length, width and height so nothing is left to guesswork. If grandparents or friends are joining for part of the trip, add their luggage to the list too. A short itinerary noting each stop and overnight stay can also shape which vehicle group makes sense. Keep this information to hand when you contact the team.
Preparing questions before a quote
Before requesting a quote, it is worth preparing a few questions of your own. Ask whether the car group you have in mind can be delivered to your address in Brompton or collected instead, and confirm exactly what the driver details should include. Check whether date changes are possible if your plans shift, and whether child seats or extra storage accessories can be arranged. If a delivery point has limited access, ask who to contact about that rather than assuming anything. Note the total number of passengers and bags, plus any items with unusual dimensions, so the team can confirm the right vehicle group. Finally, ask how and when the price will be confirmed and what happens once you are ready to book.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















