Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with children and bags
If children are joining the trip, it helps to plan the car around their needs as well as your own. Note how many passengers there will be in total, including any child seats or boosters, since a people carrier may suit a larger family while a compact car could work for a smaller one. Write down the bags you expect to bring, such as pushchairs, travel cots and suitcases, and roughly how much boot space each might take up. If a pushchair needs to stay assembled, mention its folded and unfolded dimensions when you enquire. You might also list snacks, toys and changes of clothes so nothing is forgotten. Any questions about which vehicle group fits your family can be raised with the team before you commit to a booking.
Organising a longer stay
Should the hire cover several days or a full week, a little preparation before you request a quote can clarify what you need. Set the start and end dates early, including whether you would like the car delivered or collected, and note where the car should be waiting. Build a rough itinerary of the trips you expect to make, such as shopping runs, family visits or days out, so you can judge how many seats and how much luggage space the group requires. If anyone else will drive, record their details too. It can also help to note contact numbers for people you are visiting, in case plans change mid-stay. Passing these details along allows the team to confirm the right vehicle group and price for the whole period.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















