Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Write Down the Details Before You Call
Before requesting a quote, it helps to have a short written list ready. Note the dates you want the car, the name and licence details of anyone who will drive, and the address where you would like the vehicle delivered or collected from. If you have a preference for an automatic or a particular body style, such as an estate or an SUV, record that too. It is also worth writing down how many people will travel and roughly how many bags you expect. If you are unsure which vehicle group suits your needs, the team can talk through the options, and a clear list of your requirements makes that conversation far more productive from the outset.
Think About Who Drives and What Suits Them
Driver preferences are worth settling early. Consider whether the main driver prefers an automatic gearbox, whether they would like a higher seating position, or whether a compact city car suits their usual routes better than a larger saloon. Some drivers find certain vehicle groups more familiar than others, so noting past experience can guide your choice. If more than one person may drive, list each driver's details when you enquire. You might also think about whether the car needs to accommodate child seats, extra legroom or a particular number of passengers. These details help the team suggest the right group, and any questions you still have about delivery or collection can be raised when you ask for a quote.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















