Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Setting Aside Time for Packing and Loading
Start by writing down the dates you have in mind, including the day you hope to collect the van and the day it will be returned. Note how many people will be packing and whether any of them can only help at certain hours, since that shapes how much time the job needs. If furniture is coming from more than one address, record each address and the hours when someone will be there with keys. Add a list of the rooms that must be emptied and tick them off as boxes are sealed. Where a collection point has set opening hours, write those down too. Sharing this timetable with the team when you ask for a quote lets them see whether the hire period you have chosen covers everything you have planned.
Organising the Details of a House Move
A written inventory is the backbone of a household move, so list each large item with its approximate dimensions and the room it belongs to. Count the boxes as you pack and keep a running total, updating it the night before the van is due. If friends or family are helping, record who has agreed to come and a phone number for each, in case plans change on the day. Note the contact details for anyone at the receiving end, including a mobile number and a named person who can answer the door. If access at either address is uncertain, that is a question for the person managing the property rather than the hire team. Keep the whole list in one place so you can read it out when discussing which van suits the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.