Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing Collection Details with a Seller
Suppose you have arranged to buy a sofa from a private seller and need the van the same afternoon. Before the hire date, confirm the collection address, a phone number for the person at the other end, and a realistic window for arriving. Sellers often have their own plans, so ask whether the item is in a garage, upstairs or in a shed at the end of a garden, and write down the answer. Note the agreed price and payment method, plus any receipt you should collect. If the seller can only be available at certain times, record those too. Sharing these details when requesting a quote allows the team to consider whether the timings you have in mind line up sensibly with the hire period.
Measuring Before You Book
Which numbers are actually worth recording? For each item on your list, note the length, width and height, and whether anything comes apart, such as a bed frame with removable legs or a table with a fixed base. If a piece of furniture will not dismantle, mark it as one solid unit. Record the number of boxes, bags and loose items separately from the furniture, since these are easier to lose track of on the day. Sketching a quick list on your phone means you can send it over with your enquiry. If you are unsure whether your measurements are complete, the team can talk through what else might be worth checking before you confirm the vehicle.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.