Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Write Down the Details That Shape Your Hire
Begin with a notebook page or a notes app and record the essentials: what you need to carry, the access arrangements at each end, and the hire dates. List every item, from boxed kitchenware to a three-seat sofa, and note the quantity of each. For anything large, write down its measurements while it is still in the house, since estimating later rarely captures awkward shapes like a corner unit or a tall bookcase. Record the access details too: whether there is a driveway, which floor the furniture starts from, and any parking restrictions that might apply. Add the name and number of anyone receiving goods at the other end. These notes form the basis of a clear enquiry.
Allowing Time for Packing and Loading
When setting your hire dates, consider how long packing and loading might take, and build that into the window you request. A flat of boxed belongings behaves differently from a houseful of furniture, so estimate based on your written list rather than a rough guess. If you are moving boxed items, note how many boxes you have, their approximate sizes and whether any contain fragile goods needing extra handling. Decide whether you will pack everything before the hire begins or during the hire period, as this affects the dates you give the team. Record any helpers' availability, since their schedules may influence which days work. Ask the team any remaining questions about timing when you request your quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.