Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Write Down Before Requesting a Quote
Before asking for a quote, it helps to have a few details written down. Start with the dates you need the car, including the exact start day and end day, and the name and details of each driver who will be listed. Note where you would like the car delivered, or whether you prefer to collect it, along with any address that differs from your home. From there, you can ask which vehicle groups are available for those dates, whether an automatic or an estate can be reserved, and how the handover would work at your chosen point. Jotting these points down in advance keeps the conversation focused and means the team can confirm the right options before anything is booked.
Organising a Car for a Longer Stay
A longer hire raises some extra questions worth settling early. If the car will be with you for several weeks, think about how your plans might shift: could the return date move, and would you want the same vehicle group throughout? Write a short list of what you expect to carry, including suitcases, pushchairs or sports gear, so the team can suggest whether a compact car would be sufficient or an estate or SUV would be worth considering. It is also worth noting a contact number for anyone at the delivery address and any days you will be away from it. Asking how changes to the dates would be handled, and what happens if you need the car for an extra day, keeps the arrangement clear from the start.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















