Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sharing your trip details with companions
Who else is travelling, and what do they each need from the car? Before you request a quote, it is worth agreeing the passenger list with everyone joining the trip. Note down how many adults and children are coming, whether any child seats will be used, and roughly how many bags or cases each person plans to bring. If companions are being collected from different addresses, write those addresses down along with the times you expect to meet each of them. It can also help to agree who the main contact will be on the day, in case plans shift or someone needs to confirm a detail. Sharing this list with the group before you book means the details you pass to the team reflect what everyone has actually agreed, and any questions about seat numbers or luggage space can be raised when you enquire.
Planning a return journey
How will the trip home be organised? A return plan is worth sketching out before the hire dates are set, because it can shape how many days you ask for. Consider the date and rough time you expect to travel back, whether the route home differs from the outward leg, and whether anyone needs dropping off at a separate address on the way. If the car is being collected rather than delivered, note when and where it must be handed back, and who from your group is responsible for doing that. It is also sensible to record a contact number for anyone meeting you at the end of the journey, in case timings move. When you contact the team, asking how flexible the return arrangements are can clarify the options before anything is confirmed, and you can adjust your booking request accordingly.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















