Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning an Arrival-Day Itinerary
How will your first day actually unfold? Writing down an arrival-day itinerary before you request a car gives the hire team something concrete to work with. Note the time your flight or train lands, the address of your accommodation, and any collections or appointments already fixed in the diary. If someone is meeting you, record their name and a contact number so arrangements can be adjusted if timings shift. Decide whether you want the car waiting at a specific address or prefer to collect it yourself, and list how many people and bags will travel that day. Any open questions, such as whether an estate or SUV suits the amount of luggage you are bringing, can be raised when you ask for a quote.
Organising a Longer Stay
A longer stay usually calls for a slightly different set of notes. Start by listing every date you expect to need the car, including any gaps when it might sit unused, since this affects the vehicle group the team can offer. Record the full passenger list if numbers will change mid-stay, along with the rough dimensions and quantity of suitcases, golf clubs or pushchairs. Mark down contact details for anyone receiving deliveries or expecting visits during your trip. Think through the routes and appointments in your itinerary, then note which remain uncertain. If you are unsure whether a people carrier or an executive saloon fits your plans, put that question to the team alongside your dates and driver details.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















