Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with Children and Bags
Should the journey involve young passengers and a pile of luggage, it pays to write down the specifics before contacting us. Count how many child seats or boosters you will bring, note the ages of the children travelling and list every suitcase, holdall and pushchair that needs to fit. These details matter when choosing between a compact automatic and an estate or people carrier, so be ready to share approximate bag sizes rather than vague descriptions. Record the dates you need the car, who will be driving and where you would like it delivered or collected. If grandparents or friends are meeting you part-way, keep their contact numbers with your notes, and leave space for questions about vehicle groups to raise during your quote request.
Arranging a Multi-Week Car Booking
When a stay runs for a fortnight or more, the booking conversation tends to go smoothly if the groundwork is done first. Mark out the full set of dates on a calendar, flagging any days when the schedule is uncertain, and decide whether one continuous hire or two separate periods fits better. List the drivers who may take the wheel, since their details will be needed, and confirm the address where the car should be delivered or collected, along with a reliable phone number for you. Note your luggage expectations for the trip and whether an executive saloon or SUV would suit the occasion. Bringing these points together in one message helps the team respond with a clear vehicle group and price.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.