Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Van Collection with a Seller
If you have agreed to buy a sofa or a set of drawers from a private seller, a short checklist makes the phone call to us far easier. Before anything else, message the seller for the item's dimensions, including whether legs or doors come off, and note any packaging it might arrive wrapped in. Ask what time the seller can be available and whether anyone will be there to hand it over, then write down their address and a mobile number in case of delays. Record the collection date you have in mind and any alternative days, so the team can check which van options suit. Sharing these details when requesting a quote lets the discussion focus on the right vehicle rather than guesswork.
Preparing a Business Delivery by Van
Should a commercial job be on the horizon, gathering the delivery information early keeps everything in one place. List each item or consignment heading out, with quantities and approximate sizes, then note the delivery address and the name of the person receiving the goods, along with their direct phone number. Check whether the site expects deliveries at particular hours and record any reference numbers the customer wants quoted on arrival. Decide the hire dates and whether a crew van is needed if colleagues are travelling too, and note the access arrangements at both ends. When you ask for a quote, include these specifics so the team can talk through small van, Transit or Luton options with the full picture in front of them.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.