Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery is heading to a customer, a written plan made in advance keeps the enquiry straightforward. List each item being sent, its dimensions and approximate quantity, plus the address it is bound for and a named recipient with a phone number. Note the date and any time window the customer has requested, and whether they expect to sign for the goods. With that information ready, the team can discuss whether a small van, Transit or crew van fits the consignment. If the same run includes several drops, put them in the order you intend to make them and flag any that involve unusual access. Questions about the recipient's premises, such as loading bay hours, belong with the recipient rather than the hire team.
Planning the Unloading Order
Suppose your van calls at three addresses in one afternoon. Before booking, draft the sequence: which stop comes first, what comes off at each, and who receives it. Recording a contact name and number for every address means you can call ahead if anything changes, and noting each site's opening hours helps you shape a realistic schedule. It is also worth listing any items that need particular care or that must reach one specific recipient, so nothing is handed over at the wrong stop. If you are unsure whether one hire period covers the whole run, ask the team when requesting a quote. Keep the finished list in the cab with you as a reference throughout the day.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.