Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory Before You Book
Start with a plain list of everything intended for the van. Against each item, record its measurements at the widest and tallest points, whether it comes apart, and whether it needs handling as a fragile piece. Group the list by destination if the run involves more than one address, and mark anything that belongs to someone else so it is not left behind. Count the boxes as you seal them and keep the tally with your notes. Once the inventory exists, it becomes the basis of your conversation with the team: they can hear exactly what is travelling, on which dates, and discuss which vehicle groups might be considered. Any gaps in the list, such as an unmeasured sofa, are simply questions to resolve before the hire is confirmed.
Noting What Each Destination Needs on the Day
Alongside your notes, keep a page of details for every place the van will call at. Write the address, a named contact, and a number that will be answered during the hire window. Add a short note of which items from your list are expected at that stop, so nothing is mislaid between addresses. Where a recipient must inspect or sign for goods, note that too. Questions about gates, parking or opening hours belong to the contact at each destination, so ask them directly and record their answers. If a stop could be dropped or reordered, flag it in your notes. Sharing this page when you finalise the booking keeps everyone working from the same information.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.