Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start by writing down everything you expect to move, whether that is furniture for a new home, materials for a job or boxes destined for storage. A simple list that groups items by size and fragility helps you see the scale of the job at a glance, and it gives the team something concrete to work from when suggesting a van. Note any single pieces that stand out, such as a wardrobe or a workbench, alongside the smaller boxes and bags. If items belong to different people or jobs, labelling each entry avoids confusion on the day. You might also record which pieces are needed first at the far end, since that can shape the order in which you plan your time. Keep the list somewhere easy to update, as it often changes once you start gathering things together.
Measuring Bulky Items Before You Book
Before requesting a quote, take a tape measure to your largest pieces and note their height, width and depth, plus any parts that stick out such as legs, handles or detachable shelves. Record the measurements next to each item on your list rather than relying on memory, and add a note if something cannot be dismantled. If you are collecting furniture from a shop or a private seller, ask them for the dimensions before you commit, and write down the seller's contact details and collection address so nothing is left to chance. These figures let the team advise which van sizes could suit your load. It is also worth asking whether doorways, gates or lifts at either end could limit what can be moved, since that question sits with the people who know the property.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.