Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down a Full Load Inventory
Start by writing down every item you expect to carry, including the awkward ones people often forget, such as tools, loose boxes, pot plants or a bicycle. Next to each entry, note roughly how many there are and, for larger pieces, the approximate dimensions. A chest of drawers, a sofa or a stack of shelving may need measuring before you can discuss whether a Transit or a Luton is the closer match. If some items are still undecided, mark them clearly so you can revisit the list later. Keeping this inventory in one document, rather than across texts and notes, makes it easier to share with the team when you ask about a small van, dropside or crew van, and easier to update if your plans shift before the hire date arrives.
Planning a Collection with a Seller
If you are collecting furniture or equipment from a private seller, gather their details early: a phone number, the collection address and any times they can accept a pickup. Ask whether the item will be ready and waiting, whether it comes apart into pieces, and whether anyone at the property can help confirm dimensions if the listing is vague. Note the seller's preferred contact method in case your plans change on the day. It is also worth recording the access arrangements at both ends, such as parking restrictions or gate widths, so you can describe them when discussing your hire. These details stay useful if you need to adjust dates or swap between a small van and a larger option before booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.