Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances Before You Book
Will it actually go through? That question is worth answering before any van is reserved. Measure the largest items you plan to move, noting height, width and depth, and record whether anything can be dismantled. Then think about the spaces involved: doorways, stairwells, gates and corridors at both ends, if you know them. Where a destination is unfamiliar, note its access arrangements as questions for the contact there rather than assumptions. Photograph awkward pieces so you can describe them accurately. When you enquire, pass on the measurements and the access information you have gathered, and ask the team which van option fits the inventory. If any dimension is uncertain, say so, and ask what further detail would settle the choice.
Planning a Collection with a Seller
A smooth collection usually comes down to information exchanged in advance. Get the seller's name, phone number and exact address, and agree a collection window rather than a vague time. Ask what access is like at their end, whether there is parking nearby, and whether anyone will be there to answer questions on the day. Request measurements and photos of the items, and note their condition so you can raise any concerns before travelling. Confirm whether parts need separating and whether instructions exist for that. Record the agreed price and payment method for the goods themselves. With these points settled, you can tell the team precisely what you are collecting and when, and ask which vehicle suits the job.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.