Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load List Before You Enquire
Begin with a written inventory of everything that needs to travel, as this single document answers most of the questions a hire conversation will raise. List each item by name, then add its dimensions where you know them, particularly for furniture, long tools or boxed equipment. Count bags and boxes rather than estimating, and note anything that comes apart or travels in sections. If some pieces are still undecided, mark them as possible additions so the list shows both certainties and maybes. Record where each item is going, especially if the load splits between two addresses, and who will receive it at each stop. A clear list lets you describe the job accurately when discussing vehicle options and hire dates, and it gives you something to check against when plans firm up.
Carrying Hobby Equipment
Hobby loads differ from household moves because the items often have unusual proportions, so a little preparation pays off. Whether the gear is golf bags, model aircraft, camping kit or woodworking tools, note the longest and widest pieces first, since those shape the space you need to describe. Add the number of accompanying boxes or cases, and whether any item has a fragile element worth flagging when you enquire. If a friend or club member is joining you, record that too, as it may influence whether a crew van is the version you ask about. Consider the destination as well: who will take delivery of the equipment, and can they be contacted on the day if timings shift? These notes turn a vague request into a specific one for the team to respond to.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.