Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Sketching Out a Household Move
How much of the house is actually moving? That question is the sensible starting point. Walk through each room and note what is coming and what is staying, then turn the notes into a room-by-room list with approximate quantities. Count the boxes as you pack them or estimate them in advance, and record the large furniture pieces separately with a note of any that dismantle. Write down the hire dates you have in mind, including whether you need the van for one day or several, and note the addresses at both ends of the move. If someone will be at the new property to receive deliveries or wait for keys, keep their phone number with your notes. Access questions about either property should go to the relevant property contact.
Taking Measurements of Awkward Pieces
Before you ask for a quote, measure the items that are least likely to fit without thought. For each large piece, record the height, width and depth, and note the figures on the same list as the item so nothing gets lost. If a wardrobe, sofa or desk can be separated into parts, measure the biggest section after it has been taken apart, and write down which pieces come apart and which do not. Note the width of any doorways, stairwells or gates at the collection address if you can, since the same measurements may be needed at the other end. Keep photographs of the awkward items alongside your list. When you enquire, share the full inventory and ask which van the team would match to the job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.