Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down a Full Load Inventory
Start by writing down every item you plan to carry, however obvious it seems. Group the list by room or by job so nothing gets missed, and beside each entry note any dimensions you know, particularly for furniture such as wardrobes, sofas or desks where length, height and depth decide whether a small van, Transit or Luton makes sense to ask about. Count boxes rather than estimating them, and record fragile or awkward pieces separately so the team can discuss them individually. If some items might stay behind, mark those clearly so the list shows both a certain load and a possible extra. Keep the inventory with your hire dates and access notes, and ask the team which vehicle groups they would suggest for the figures you have written, noting anything still uncertain.
Agreeing Collection Details with a Seller
When collecting goods from a private seller, contact them before the hire dates are fixed and write down the exact address, including any unit or flat number, plus a phone number that reaches them on the day. Ask whether they expect a specific time window, whether someone will help at handover, and whether the item comes apart or travels whole, since the answer changes what dimensions you record. Confirm parking or access arrangements and note anything the seller mentions about narrow lanes, gates or restricted hours, as this information helps when discussing access with the team. If the seller cannot hold the item, note the deadline they have set. Keeping these details together means you can raise any remaining questions when you request a quote.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.