Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning the Unloading Order
If the van will be emptied at more than one stop, sketch the sequence before the hire date arrives. List each destination, the items due to be left there and a contact name and number for whoever will receive them, whether that is a friend, a shop or a storage facility. Note the dimensions of the bulkiest pieces, such as a wardrobe or a workbench, and jot down any access arrangements you already know about, including gate codes or parking restrictions the destination contact has mentioned. Where a delivery window has been agreed, write it beside the relevant address so nothing is forgotten on the day. Ask the team about the hire period, the return time and whether an extension is possible, since these details affect how the day can be arranged.
Transporting Hobby Equipment
Suppose you are moving equipment for a hobby, perhaps kayaks, model railway boards, PA speakers or camping gear. The first step is to record each item's length, width and any protruding parts, then count how many pieces there are in total and whether they can be separated for transport. Keep this list with your enquiry, along with the dates you have in mind and any preferred collection or return time. If some equipment belongs to a club or another person, note who is responsible for it during the hire and who should be contacted if timings change. Questions worth asking when requesting a quote include whether a dropside or crew van might be available for your dates, and what the team needs to know about the items before confirming a vehicle.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.