Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Will your largest item actually pass through the spaces involved? Before requesting a van, measure the width, height and depth of the biggest things you plan to move, whether that is a wardrobe, a fridge or a rolled carpet, and write the figures down alongside a simple list of everything else. Note the dimensions of any doorways, corridors, gates or stairwells at both ends if you already know them, and flag anything that might need dismantling. These measurements are not about how the van is packed; they simply tell the team what the job involves so they can discuss whether a small van, Transit, Luton, dropside or crew van matches your needs. Any gaps in your measurements are worth resolving before you enquire.
Moving Boxed Belongings
How many boxes are you dealing with? Count them, sort them by rough size, and mark any that contain fragile or heavy contents, not to plan the loading but so the hire team understands the scale of the job. Record whether the boxes are all going to one address or split across several stops, and note the name and phone number of whoever receives them at the destination, if that is not you. If some items will wait for a later trip, list those separately. You can then ask about van options for your dates, access arrangements at each end, and anything else that is still unclear. A tidy written inventory gives the conversation a firm anchor and helps the team match you to the right vehicle.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.