Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Comparing One Trip with Several
One of the first choices to weigh up is whether the job can be completed in a single run or needs to be spread across several. Begin by listing everything that must move, with counts and dimensions for the larger pieces, so you can see the total volume at a glance. Consider whether the hire dates work best as one longer period or as two separate bookings, and note which option fits your schedule and your budget conversation with the team. If storage is part of the plan, record when items need to reach the unit and who will be there to receive them, along with a contact number for them. Think about whether any piece could be collected at another time entirely. Describing these possible approaches when you enquire helps the team suggest which van suits the plan you have in mind.
Organising a Household Move
A move between homes runs far more smoothly when the details live on paper rather than in people's heads. Start by walking through each room and recording what will travel, from sofas and wardrobes down to boxes and loose pictures, noting measurements for anything that seems close to the maximum size. Settle the hire dates, including any overlap period where you might need the van on standby. Write down the access arrangements at both properties and the contact numbers for anyone meeting you there, such as estate agents or family members helping on the day. If some items are destined for storage rather than the new house, keep those on a separate list. Handing this summary to the team when you enquire makes it easier to match the job to a suitable vehicle.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.