Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
Before deciding which van to ask about, measure the largest items you plan to move and write the figures down. Note each piece's height, width and depth, plus any protruding handles, feet or detachable parts, and record whether wardrobes, sofas or shelving can be taken apart beforehand. If something came flat-packed, check whether the original dimensions are on the packaging or instructions. Keep the measurements with a simple list naming every item and its destination, and note any address where access is limited, since those questions sit with the property contact rather than the hire team. When you request a quote, share the dimensions and ask how they affect the choice between a small van, Transit, Luton or dropside. Leave open anything you can't yet measure, and revisit the list before the hire date arrives.
Deciding Between One Trip and Several
The choice between a single run and a series of visits is yours to make, and a few notes can clarify it. If one trip is possible, count the total items, compare that against your measured list and consider whether every piece needs to travel together. If several visits appeal instead, note what each would carry, which dates suit and whether any stop has restricted hours. Record how many people will help at each end and a contact number for every address involved. Where some items could wait a week or go to a different destination altogether, mark those separately, since a split plan changes what you ask the team for. When enquiring, state your preference and ask how multi-day hire works, keeping any unresolved points, such as final dates or item counts, written down until the booking is settled.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.