Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Moving Boxed Belongings
Begin by writing down every box you plan to move, along with a rough count and the contents of each, since a list built early is far more reliable than memory on the day. Note the dimensions of the largest boxes and any that are unusually heavy, awkward or sealed in a way that matters. Record the dates you need the van, including whether loading and unloading happen on the same day, and set aside a note about access at both ends, such as parking or entry restrictions the property contacts have mentioned. If items are going to a storage unit, write down the site's contact details and opening arrangements. When requesting a quote, ask which van size suits your recorded list, whether a second trip is likely, and how the access details you have gathered affect the recommendation.
Preparing a Business Delivery
A commercial delivery usually starts with a clear consignment list rather than the vehicle itself. Set out each item, its dimensions and the quantity, then note anything that must stay upright or cannot be handled loosely. Decide the delivery date and ask the recipient whether they need a specific window, recording their address, phone number and any order reference they expect. Check what the destination says about access, including where vehicles can pull in and any restricted hours, and keep those notes to hand rather than relying on a phone call made weeks earlier. If the delivery returns with goods, plan for that too. Questions for the hire team include which van suits the consignment, whether the dates cover both legs, and whether anything on your list changes the vehicle choice.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.