Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a load inventory
The first thing worth writing down is a full list of what you plan to carry. Count the boxes, note any furniture or appliances, and record approximate dimensions for the larger pieces, including height, width and depth. If some items are awkward shapes, a quick description helps. You might also jot down which things could travel on another day if needed. Once the list exists, you can refer to it when discussing whether a small van, Transit, Luton, dropside or crew van fits the job. Keep the inventory handy when you call for a quote, along with the hire dates and the access arrangements at each end, so the team can respond to what you actually plan to move rather than a rough guess.
Moving boxed belongings
When most of the load is boxes, a slightly different approach helps. Group the boxes by room or by owner, number them, and note roughly how many there are in total. If any contain fragile items, mark that on your list rather than relying on memory. You may also want to record the dimensions of the biggest boxes, since these often determine which van size is worth discussing. Think about which boxes need to arrive first and which can wait, and note the contact details for anyone receiving goods at the far end. Whether the boxes are going to a new home, a storage unit or a customer, having the count, sizes and delivery details written down gives you a clear basis for asking about van options and hire dates.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.