Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Weighing One Trip Against Several
The first question many customers ask is whether to book a larger van for a single run or a smaller one for repeated trips. To decide, list every item you plan to move, note how many could be dismantled and record the size of the bulkiest pieces. Then think about your available dates: if everything must clear on one day, note that; if the job can spread over two, write both options down. When you request a quote, share the load description, access arrangements and dates, and ask how a small van, Transit or Luton compares for your situation. You can also ask what would happen if your plans change mid-hire and an extra day proved useful.
Agreeing Terms With a Seller First
Before any collection, it helps to settle the details with the seller in writing. Confirm the address, the earliest collection time and how long they can hold the item, then ask whether the piece separates into parts and whether packaging comes with it. Note the item's height, width and depth, and take a contact number for the day in case of delays. Record any payment terms you have agreed separately. When you contact the team, pass on those dimensions, the access arrangements at both ends and your hire dates, then ask whether a dropside or crew van would be an option and which questions about the collection remain open on their side.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.