Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How do you plan around several passengers?
How many people will travel with you, and what does each of them bring? Settle the numbers before choosing a vehicle, because a couple of passengers with weekend bags is a different proposition from a family with pushchairs and sports kit. Ask everyone to confirm their plans individually rather than assuming, and note any items such as child seats, folding buggies or musical instruments along with their rough dimensions. Record where each passenger needs picking up and dropping off, including postcodes, and decide whether the collection order matters on the day. Keep a list of mobile numbers in case someone is delayed. When you contact the team, share the full passenger count and luggage summary so they can talk you through the vehicle groups that suit your trip.
Leaving room in your day plan
A flexible schedule absorbs the small surprises that any journey can produce. Sketch out your day with generous gaps between commitments rather than back-to-back appointments, and mark which timings are fixed, such as a hotel check-in or a ticketed entry, and which can shift. Note the address and a contact number for each destination so you can call ahead if you are running behind. If passengers have differing priorities, agree in advance how long you will stay at each stop and what happens if opinions differ on the day. Keep one person in charge of the master timetable so decisions stay quick. When requesting a quote, ask the team about extending the hire period should your plans change, and note any cut-off times for amending the booking.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















