Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How Many Rooms Are You Moving?
The simplest way to begin planning a household move is to count what you actually have. Walk through each room and list the furniture, boxes and loose items, noting rough dimensions for the largest pieces such as beds, wardrobes and dining tables. A room-by-room record is easier to check than a single tally, and it reveals items that need special attention, like a mirror or a dismantled bed frame. Once the list exists, you can see whether the whole household is travelling or whether some things are staying behind. When you contact us, share this inventory along with your access arrangements and hire dates, and ask which van options might suit the volume you have recorded, since the team can talk through what is available.
One Journey or Several Shorter Runs
Some movers prefer a single trip with a larger van, while others plan several shorter runs across a day or weekend. To decide between them, look at your list and consider how the items might be grouped, then think about the time you have available and any deadlines, such as key handovers or storage unit cut-off times. Note the distance between your old and new addresses, and whether access at either end is straightforward, since these factors may influence how many runs feel manageable. There is no universally correct answer; it depends on your dates, your stamina and your budget. When requesting a quote, outline both approaches and ask about the van options for each, so you can compare what the team suggests before settling on a plan.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.