Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Information to Note Before Requesting a Quote
Before contacting the team, write down the dates you need the car, including pick-up and return times, and the details of every driver who might get behind the wheel. Note where you would like the car delivered or collected, and whether that changes across the hire period. Think about the vehicle group you prefer, whether that is a compact automatic, an estate for extra room or a people carrier, and list any features you would like to ask about. Add the address or area where the car will be used most, plus a contact number for the booking. When you ask for a quote, you might also confirm what is included in the price, how delivery works, and whether your chosen vehicle group is available on those dates or whether alternatives are worth considering.
Travelling with Children and Luggage
If children are joining the trip, a short checklist keeps things organised. Count the young passengers and note their ages, since this affects the seats and restraints you will need to arrange, then decide who is bringing which bags and roughly how large each one is. Write down extras such as pushchairs, booster seats or travel cots, including their folded dimensions if you know them, and compare the total against the boot space you expect from your chosen vehicle group. Ask whether child seats can be provided or whether you should bring your own, and whether an estate or people carrier would suit your party better. Any remaining questions about fitting everything in can be raised with the team when you confirm the vehicle group and dates.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.