Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Who Is Helping on the Day
Who is helping on the day? Answer that early, because a clear answer shapes the rest of your plan. Write down each helper's name, contact number and the times they are available, noting whether they can assist at the collection address, the delivery address or both. If someone can only spare a couple of hours, record that limit so you can arrange the schedule around it. Confirm who holds keys or access codes for each property involved, and who will be the main point of contact if a question arises on the day. Share this list with everyone helping so no one is guessing. The team can then work around your arrangements when confirming the hire dates and vehicle.
Putting a Business Delivery Schedule Together
For a business delivery, prepare a short written schedule before you enquire. List each item or order reference, the quantity, and the delivery address with a named recipient and phone number for every stop. Note any time windows the customer has given you, and record which items are needed first if the run covers several addresses. If a recipient has specified parking or access instructions, write those alongside their contact details rather than keeping them in a separate message thread. Ask the team about the van options available on your dates and whether a crew van would suit a job with extra staff. Keeping the schedule in one document makes it straightforward to answer questions when the quote is prepared.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.