Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring bulky items before you book
Before choosing between a small van, a Luton or a dropside, one decision matters most: knowing the size of what you are carrying. Measure each bulky item's length, width and height, including anything that sticks out such as handles or wheels, and write the figures alongside a simple list of quantities. A three-seat sofa, a wardrobe and six boxes tell the team far more than a vague description of a house move. Note any item that cannot be tilted or taken apart if you already know, since that constraint affects which vehicle groups are worth discussing. When you request a quote, include these measurements and the hire dates, and ask which van options might suit a load of those dimensions. Keeping this list to hand also helps if plans change.
Transporting hobby equipment by van
Hobby loads, whether that is a kayak, model railway boards, band equipment or show tables, come with their own quirks, so it is worth deciding early what actually needs to travel. Count the pieces, note each one's dimensions and flag anything fragile or awkwardly shaped that you would rather not dismantle. If you are heading to an event, jot down the arrival window, the contact details of the venue or organiser, and any slot you have been given for setting up, since these details help you judge how long you need the van. Ask the team whether a crew van or a dropside would suit mixed loads of equipment and passengers, and mention the dates you have in mind. Any question about access at the venue itself is best directed to the venue contact.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.