Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory Before You Book
Begin with a written inventory of everything you intend to move. List each item separately, from sofas and wardrobes down to boxes and bags, and note the approximate dimensions of the larger pieces. If some belongings are awkwardly shaped or fragile, record that alongside the entry. Once the list is complete, count the total number of items and estimate how many boxes you will have on the day. This record lets you discuss vehicle sizes with the team in concrete terms rather than guesswork. Questions worth asking include whether a small van, Transit or Luton suits your inventory, how the hire period aligns with your moving dates, and what access arrangements you should describe when enquiring.
Arranging a Collection from a Seller
If a purchase needs collecting, prepare the details before you request a van. Ask the seller for the item's measurements and weight if known, and note any packaging it comes with. Agree a collection time and confirm the address along with a contact number you can ring on the day. Write down anything the seller mentions about access, such as narrow lanes, gates or limited parking, and whether the item will be brought outside or needs collecting from inside the property. If the seller can only offer a narrow time window, record it clearly. When asking for a quote, share the dimensions you have gathered and the agreed timing so the team can respond with a suitable option.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.