Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
Start by deciding which items actually need to travel in the van, then record the dimensions of each one before you request a quote. Measure sofas, wardrobes, white goods and flat-pack boxes at their longest points, including any protruding feet, handles or packaging, and note whether anything can be dismantled beforehand. If a seller quotes sizes over the phone, ask them to confirm the figures in writing so nothing is assumed. Write down the full list, with quantities for each item, and share it when you contact the team. It also helps to note the tallest and widest single piece, since those two figures usually shape the conversation about which van sizes could work for the dates you have in mind.
Planning a Collection With a Seller
When collecting furniture or equipment from a private seller, agree the practical details early rather than on the day. Confirm the collection address, any gate codes or parking restrictions, and the hours when someone will be present to hand over the goods. Ask whether items are upstairs, in a garage or in a shed, and note down a contact number for the person who will meet you in case plans change. Decide beforehand whether payment happens before or at collection, and keep a record of what was agreed. When you ask for a hire quote, mention the collection time window and the delivery address, and raise any open questions, such as how a second drop-off would be handled, so the team can respond with everything considered.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.