Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Bringing Helpers into the Plan
Who is giving you a hand on the day? Before you enquire, write down the names and contact numbers of everyone helping, along with the times they are available, so the hire dates can be lined up with their commitments. Note which helpers are present at each end of the job, since some may only be available at the collection address or the delivery address. Record what each person is bringing, such as tools or trolleys, and any items they will take away with them afterwards. If a helper is also receiving something you are moving, note their address and a contact number. Sharing these arrangements alongside your load list, access details and dates gives the team a clearer picture when matching the job to a van.
Moving Boxes Between Addresses
How many boxes are you actually moving? Count them room by room and note rough sizes, since a tally built up this way tends to be more dependable than a rough guess. Record any boxes containing fragile goods, and set aside a note of items that stay behind or travel separately. If some boxes are heading to different addresses, perhaps a few to storage and the rest to a new home, list the split and write down a contact name and number for each destination. Note the access arrangements at every stop, including where the van can be brought, and share this with the team along with the hire dates when you ask about vehicle options.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.