Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Comparing One Trip With Several
One of the first choices to make is whether to move everything in a single outing or split the job across two. If your list includes large furniture alongside a number of boxes, note the dimensions of the biggest pieces and the total box count, then consider whether the dates allow more than one slot. Recording the full inventory either way means you can describe the load accurately when asking for a quote, and the team can discuss whether a small van, Transit or Luton fits the job where available. It also helps to note the access arrangements at both ends, such as parking or entry restrictions, since those belong in your enquiry. Questions you might ask include how the choice of van affects the dates you request.
Planning a Collection With a Seller
Collecting a purchase from a private seller calls for a few checks before you commit to a date. Ask for the item's measurements and photographs, and note whether it disassembles or comes as one piece. Record the seller's address, phone number and the hours they can wait in, since many will only hold goods for a limited window. With those details gathered, you can request a van quote for your preferred day, describing the load honestly in terms of size and quantity so the team can match it to the right vehicle. You might also ask the seller whether they can help at handover and whether the item is in a shed, garage or upstairs room. All of this belongs in your notes, ready for the enquiry.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.