Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating helpers for the day
Will anyone be helping you on the day? If friends or colleagues are lending a hand, agree the details with them well before the hire begins. Write down who is available, at what times, and which tasks each person will take on, such as watching the van between stops or keeping the inventory list. Share your list of items and the collection and drop-off addresses so everyone knows the shape of the day. Collect a mobile number for each helper and name one point of contact in case timings change. Note the hire dates and access arrangements alongside the helpers' availability, since these details help the team match the job to a small van, Transit, Luton, dropside or crew van where available.
Preparing a business delivery
What does the recipient already know about the delivery? For a business delivery, contact the receiving site early and record the answers you receive. Ask for a delivery window, a named contact on the day, and a direct phone number, then note whether an appointment must be booked in advance. List the goods travelling, with dimensions and quantities for anything large, and mark any items the recipient expects first. Questions about access, parking or delivery arrangements at the destination belong to the site contact, so note their replies rather than assuming them. Keep the delivery details with your hire dates, and mention anything still undecided when you ask the team for a quote, so nothing important is left open.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.
















