Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Note Down What You Are Carrying
The starting point for any van booking is a written list of the items involved, and it pays to be thorough. Record each piece of furniture, box or tool with its rough length, width and height, plus anything awkward such as mirrors, ladders or long lengths of timber. Note the hire dates, including the times you expect to start and finish, and whether the job might run over. Write down the access arrangements at each end, such as parking limits or gate widths, so you can describe them accurately when you contact the team. Add a phone number for anyone receiving goods, if the run involves a delivery. Once those details are gathered, you can ask about the differences between a small van, Transit, Luton, dropside or crew van and which one matches your list.
One Trip or Several Runs
Some customers prefer to move everything in a single outing, while others split the job across several shorter runs, and thinking this through beforehand shapes the whole booking. Begin by counting the items on your list and considering whether they could travel together or need separate visits. If you plan multiple runs, note the hours available on the day and the gap between each. Record who will be present at each address and whether anyone needs a lift back after the final run. It also helps to jot down the contact details for anyone expecting items at the other end. Questions about extending the booking or adjusting the vehicle type can be raised with the team before the hire is confirmed.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.