Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for the Day
Who is actually available to help, and at what times? Write down each helper's name, phone number and the hours they can commit, then note which tasks each has agreed to cover, whether that is minding boxes, holding doors open or looking after children during the busiest stretch. Confirm the start time and the address where everyone should gather, and record a second contact for anyone whose phone is often unreachable. If helpers are only free for part of the day, plan the order of the work around their windows and write that sequence down. Decide in advance who holds keys at each address and who speaks with any on-site contact, such as a site manager or estate agent. Any gaps left by absent helpers can be raised with the team when you confirm the hire dates.
Breaking a Household Move Into Stages
A move becomes more manageable when it is split into clear stages. First, fix the dates: the day the van is needed, the handover time at the new address and any buffer for delays. Second, list the contents room by room, marking items that need dismantling and noting their dimensions once taken apart. Third, record the access details at both ends, including parking arrangements, entry codes and the name and number of anyone who must be present. Fourth, decide what happens to items not travelling with you, whether sold, stored or passed to a friend, and log those recipients with their contact details. Finally, note any questions for the team, such as whether a Luton suits the full load or a smaller van covers a part-run.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.