Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your household move organised early
Which rooms are you moving, and what is in them? Answering that in writing gives you the foundation for the rest of the plan. Go through each room and list the furniture, boxes and loose items, recording the dimensions of anything large such as beds, wardrobes or dining tables. Note which items are going to the new address and which are heading to storage or elsewhere, since that may affect the hire length you request. Write down the access arrangements at both properties, including any parking limits, and the dates you have in mind. When you ask for a quote, you can present the full list and ask which vehicle category suits the inventory, whether one booking covers everything, and what remains open.
Bringing helpers into the plan
A move usually involves more than one pair of hands, so think about who is helping and when. Ask each person to confirm the dates and times they can attend, and keep their numbers in one place so updates reach everyone quickly. Note where each helper should meet you, whether they are following in their own car, and where they need to be afterwards. If somebody is only available for part of the day, record that too, since it may shape the order of your plan. Where a helper might cancel, note a backup name. When you speak to the team, mention the confirmed schedule, the items involved and the access arrangements, and ask any outstanding questions about the vehicle options before you book.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.