Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning Time for Packing and Loading
Before you ring, write down your ideal schedule in blocks: when packing starts, when the van is due, and when you need to be finished. If the house will be emptied room by room, estimate how long each stage might take and add a margin for the unexpected. Note your preferred collection or delivery time for the van and any deadline at the far end, such as a storage unit closing time or a handover slot. Decide whether one day is realistic or whether an overnight hire would suit better, and record the dates either way. Pass this timetable to the team with your access details, and ask whether the hours you have in mind can be arranged.
Coordinating Helpers for the Day
If friends or family are lending a hand, their availability should go on the same list as your hire dates. Note who has confirmed, who is tentative, and what time each person can start and finish. Where helpers are only free for part of the day, decide which tasks fall into their window and which can wait. Record contact numbers for everyone involved, plus a number for whoever receives items at the destination, so last-minute changes can be passed on quickly. If somebody is bringing their own vehicle as well, mention that when you ask for a quote, since it may affect what needs to travel in the van. Raise any questions about timing when you first enquire.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.