Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Which rooms are you moving first?
Which rooms are you moving first? Settling that question early turns a household move into an ordered list rather than a scramble. Go room by room and write down what is coming: the count of boxes, the furniture pieces with their approximate measurements, and anything that disassembles. Note the items needing special attention, such as a piano, a fish tank or a wardrobe that will not go upstairs. Record both addresses, the access arrangements at each end, and a contact number for anyone helping on the day. Fix the hire dates once you know when keys are released. Send that inventory with your quote request, and ask which vehicle group the team would suggest for the job.
Getting a business delivery ready
A delivery job for a customer deserves the same paperwork as any other task. Write out the consignment as a list: item names, quantities, package dimensions and any handling notes the recipient should know about. Note the delivery address in full, along with a named contact, their phone number and any purchase order reference. Check whether the site expects a booked slot, and record the time agreed. If several drops are planned, list them in order with rough gaps between them. Choose hire dates that suit both your workflow and the recipient's expectations. In your quote request, include the list and ask which van size would suit the load, or raise any question about the dates you have in mind.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.