Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for the Day
Who is actually going to be there when the van arrives? That is worth settling early. Make a list of the people who have offered to help, the hours they can commit, and a phone number for each. Note whether they are available on the proposed hire date or only on certain days, since this can shape when you book. If anyone is only free for part of the day, record the window they can manage. Agree how you will contact one another on the day, and note any commitments helpers have afterwards that might limit timing. When you ask for a quote, you can mention the team size if it affects which van you prefer. Keeping this list updated avoids last-minute gaps in your arrangements.
Preparing a Business Delivery
If the hire supports a delivery for work, gather the commercial details before booking. Record the delivery address, the recipient's name, and a direct phone number for the person receiving the goods. Note the agreed delivery window, any reference numbers attached to the order, and whether the recipient expects a signature or photographic confirmation. List the items travelling, their approximate dimensions, and any packaging that adds bulk. Check whether the site has particular receiving hours or a named contact on the day, and write that down too. These notes let you match the hire dates to the delivery slot and raise questions about van suitability with the team. Where details are still unconfirmed, note them as pending rather than leaving them out.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.