Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing Boxed Belongings Before You Book
Before contacting the team, write down what you plan to move in boxes and how many of each size you expect. Note the approximate dimensions of the largest boxes, whether any are unusually tall or wide, and how many contain fragile items that need careful handling. If some belongings are still being packed, estimate a realistic count rather than a best-case figure, and revisit the list a few days before the hire date. Recording the total number of boxes, plus any bags or loose items, gives the team a clear picture when matching your job to a small van, Transit, Luton, dropside or crew van. When you request a quote, share the list, ask whether your estimate leaves enough margin, and confirm the hire dates you have in mind.
Arranging Helpers for the Day
If friends or family are helping with the move, decide early who is coming and what each person will take responsibility for. Write down their names, phone numbers and the times they can start and finish, then check whether any of them might drop out at short notice. Where helpers are travelling in the van, note how many seats you need, since a crew van may suit a larger group. It is also worth recording who will hold keys to the old and new properties and who your helpers should contact if a problem arises. When you ask about availability, mention the number of people involved, ask about seat options, and confirm the access arrangements at each end.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.