Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording the order items come off
If you are dropping things at several addresses, it may help to note down which items belong to which stop before the hire begins. A simple list arranged by destination, perhaps with the recipient's name and phone number beside each entry, keeps the day clear and lets you flag anything fragile or awkward in your own notes. Where a delivery needs a signature, record who will be there to receive it and whether they have been told the approximate window. For each stop, you could also note the address, any access details the recipient mentions and whether a particular item needs care when it is handed over. Writing the sequence down in advance gives you something to check against during the day, and if a stop is cancelled or reordered you can adjust the list and share the updated version with anyone else involved.
Weighing one trip against several
Should everything go in a single run, or would two shorter ones suit the job better? Before deciding, list every item you intend to move and note roughly how much space each takes, whether that is a stack of boxes, a few pieces of furniture or a mixed collection of trade materials. Where quantities are uncertain, such as stock that may grow before the hire date, ask the supplier for a firm number so your list reflects what will actually be carried. It can also be worth checking opening hours at each collection or drop-off point, since a closed gate could change your thinking. Once the list is settled, share it with the team when you request your quote, and raise any question about access arrangements, timings or vehicle options so they can talk you through what is available.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.