Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing down your boxed belongings
Start by listing every box you intend to move, giving each one a number and a short description of its contents. Alongside that, jot down the approximate dimensions of the largest boxes and any awkward shapes, such as rolled rugs, lampshades or framed pictures. Note which boxes belong to which room, since that record can help you keep track on the day and answer questions from anyone receiving goods at the other end. Record the dates you want the van, plus any spare day in case the move slips, and the contact details for whoever will be at the destination. Once your list is complete, share it when you ask about vehicle options and availability.
Measuring bulky items before you enquire
For furniture and other large pieces, a tape measure and a few minutes of preparation produce the numbers worth noting. Write down the height, width and depth of each item, from wardrobes and sofas to white goods, and note whether anything comes apart into smaller sections. If a piece has protruding handles or legs, record the widest points rather than the body alone. Keep a note of doorways or stairwells at both ends if you can, though access questions for the destination itself are best directed to whoever manages that site. Bring these measurements, together with your preferred dates, to the team when requesting a quote, and flag any item you are unsure about.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.