Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start by writing down everything that needs to travel. For furniture collections or storage runs, list each item with its approximate dimensions, and note any pieces that come apart. This record lets the team discuss which vehicle groups might suit the job, and it gives you something to check against when the day arrives. Mark which items belong to which recipient if several people are receiving deliveries, and gather their contact details so arrangements can be confirmed directly with them. Add the hire dates you have in mind, including any spare day that could absorb changes. Questions worth asking include which vehicle groups are available on those dates, whether a crew van would serve if helpers are travelling, and what access information the team needs from you. Site access questions belong with whoever manages the destination.
Organising a Household Move
A house move benefits from a room-by-room list drawn up well before the van is booked. Record dimensions for the larger pieces, such as beds, wardrobes and white goods, and flag anything that has caused trouble in a previous move. Note where each item is going in the new property, and keep contact details for anyone at the receiving end, including neighbours who might need notice. Decide your dates early, and think about whether one longer hire or two shorter ones fits your situation better. If storage forms part of the plan, confirm the facility's arrangements yourself rather than assuming. When you speak to the team, bring the inventory, the access details and the dates, then ask which vehicle groups are available and whether a dropside or Luton would match the items on your list.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.