Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Details Worth Writing Down First
Before requesting a quote, it helps to note the basics in one place: your preferred hire dates, the full list of items you expect to move, and any access details at each end of the journey. For furniture and appliances, record approximate dimensions and whether anything dismantles, since this information lets the team suggest which van category suits the job. If a collection involves a third party, such as a shop or a seller, jot down their contact number and opening hours so the pickup can be arranged around them. Where the delivery address has gates, narrow lanes or parking limits, add a note about those arrangements too. Anything still undecided, such as whether a wardrobe comes apart, can be flagged as an open question when you enquire.
Planning Around Boxed Belongings
If your move involves boxed belongings, an early inventory can shape the whole plan. Count the boxes as you pack, note roughly what each contains, and mark any that need particular care. Odd-shaped pieces such as lamps, bicycles or mirrors deserve their own line, with measurements if possible, because these often decide whether one trip is realistic or several are needed. Think about the order of events on the day: which items must reach the new address first, and which could follow later if necessary. Where a friend or family member is receiving goods on your behalf, confirm their availability and pass their details to the team if relevant. Questions you might raise include whether a larger van is available for your dates and what the team needs to know about access before confirming the booking.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.