Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Coordinating Helpers for the Day
Who is giving you a hand, and when are they free? Before the hire begins, write down each helper's name, phone number and the hours they can commit, then build the day's schedule around those windows. Note which tasks each person is taking on, whether that is meeting you at the old address, waiting at the new one, or looking after children or pets during the busiest stretch. Agree how you will contact one another if timings slip, and record a backup number in case somebody's phone runs flat. If a helper holds keys to either property or to a storage unit, mark that on the plan. Sharing this schedule when you enquire, alongside your access arrangements and dates, helps the team understand the shape of the job and invites useful answers to your questions.
Planning a Household Move Step by Step
A written plan turns a house move into a series of small decisions. Fix the hire dates first, then list each room and everything leaving it, noting quantities and, for large furniture, the measurements in each direction. Separate the items bound for the new home from those going to storage, a relative's garage or a collection point, and record the address and a contact number for every destination. If a landlord, agent or buyer needs to be present at a particular time, add them to the schedule with their details. Sketch the order of the day, from first loading to the final handover of keys. Present this plan with your enquiry, ask about anything unclear, and keep the list with you so it can be updated as arrangements evolve.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.