Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Your Boxed Belongings First
Start by writing down every boxed item you plan to move. Group the list by room, note how many boxes each room produces, and mark any that contain fragile contents so you can mention them when you hire. Record the approximate size of your largest boxes and the total number, since these figures help when choosing between a small van, Transit, Luton, dropside or crew van. Add the hire dates and the access arrangements at the pickup address and the destination, including anything you already know about parking or entry. Questions to raise with the team include which van sizes they can offer for your dates and whether the availability of a particular option changes if you shift the day.
Coordinating Helpers Around Your Schedule
Helper arrangements fall into place once each person's role is clear. Write down who is available on which dates, and note whether each person can assist at the pickup address, the destination or both. Collect a contact number for everyone so you can send updates if the schedule moves, and nominate one person to hold keys at each end. If a helper is bringing their own vehicle, record that too in case it affects parking plans you need to discuss with the team. Note the hours your helpers can stay, and keep the list alongside your box inventory. When you request a quote, ask whether a crew van might suit if extra seats are needed for those helping on the day.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.