Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Note Down Load Details Early
Start by writing a simple list of everything the van needs to carry, since that list drives every later decision. Record each item's name, its rough dimensions and whether it can be folded, dismantled or flattened. A wardrobe measured as height, width and depth is more useful than a guess, and noting that a table has removable legs gives the team something concrete to work with. Add the quantity of boxes, bags and loose pieces so nothing is left to memory. If some items are being dropped at a second address, list that address and a named contact who will receive them. Questions about gates, parking or door sizes at any drop-off point should go to the people at that address, as they hold those answers rather than the hire team.
Building a Delivery Schedule
For a business delivery, the paperwork often matters as much as the goods themselves. Draft the order of stops, the expected window at each one and the recipient's phone number for every address on the route, then check who needs a signature or a reference number on arrival. Confirm the hire dates and the start time you want the van, including whether an early or late collection is preferable. Where a crew van might be needed so colleagues can ride along, note how many people will travel. Keep each recipient's number to hand in case the schedule needs adjusting on the day. Any remaining questions about the vehicle, the booking terms or the price can be raised with the team when you request the quote.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.